When managing a contact center or handling the customer service department, you are not unknown to the sheer volume of calls coming in and going out in a single instance. As soon as an agent completes a call, the next call in waiting is automatically routed to them, and this is all thanks to the … Continue reading Things Everyone Should Know About Automatic Call Distribution (ACD)
Category: Uncategorized
Why Should Enterprises Consider WebRTC Client Solutions?
Enterprises can be greatly benefitted from opting WebRTC Client Solution to enhance communication and collaboration. Learn more!
Why ReactJS is suitable for your next Web App Development
Earlier, the term “applications” or “apps” was restricted to software designed to run on smartphones and other handheld devices. With the advancements in programming languages and internet bandwidth capabilities, apps reside on the ‘cloud’ and can be run from capable web browsers. Such apps are called web apps, and you can manage everything from running … Continue reading Why ReactJS is suitable for your next Web App Development
What is a Softphone, and How does it work?
Communication methods and the technology behind them have constantly been evolving. The latest iteration of VoIP softphone allows users to leverage the faster speeds for carrying voice signals. In addition, it will enable people to make or receive calls without being bound by the geographical location. Under a softphone system, you get a familiar-looking interface … Continue reading What is a Softphone, and How does it work?
Video Conferencing Solution to Ensure Education Beyond the Classroom!
The education sector enters into an era of amazing knowledge explosion. The students across the globe are not just imbibing the prescribed syllabuses for them, but exploring a larger horizon which offers them immense wealth of knowledge and experience. The smart collaboration through technology allows the students to access world’s education resources smoothly. The student … Continue reading Video Conferencing Solution to Ensure Education Beyond the Classroom!
Choosing cross-platform app development framework: Ionic vs Flutter vs React Native
https://www.vindaloovoip.com/blog/choosing-cross-platform-app-development-framework-ionic-vs-flutter-vs-react-native/ Wrapping Up It is safe to say that Cross-Platform App Development is here to stay for a long time. The main goal of this blog is to help you understand the importance of Cross-Platform App Development and not declare a Cross-Platform App Development Framework winner. With the help of this blog, we aspire to … Continue reading Choosing cross-platform app development framework: Ionic vs Flutter vs React Native
FreeSWITCH Development to Build VoIP Softswitch Solutions
VoIP is a large field and there are so many different types of businesses. Each of this business is supported by one or more VoIP solutions. VoIP solutions usually get developed in VoIP development technologies. As per the available information, to build any VoIP solution, there are 5 different technologies as listed below: Asterisk FreeSWITCH … Continue reading FreeSWITCH Development to Build VoIP Softswitch Solutions
Multi Tenant Video Conferencing Software That Benefits Enterprises
For communication and collaboration, audio is rapidly deteriorated by video chats and conferences. With the availability of OTT and WebRTC services, video conferencing has now become a lot easier. Contact centers, as well as enterprises, often implement video into their communication system, thereby making the services for the users better. However, a dedicated system comes … Continue reading Multi Tenant Video Conferencing Software That Benefits Enterprises
Call Broadcasting Solution Empowers Customer Relation Remarkably
One of the most important parts of the business is ensuring the best possible customer satisfaction and building strong rapport with the customers because existing customers not only give steady revenues with the repeat business, but they also work as your brand advocate to bring new business. That’s the reason the companies put their best … Continue reading Call Broadcasting Solution Empowers Customer Relation Remarkably
Vindaloo Softtech Pvt. Ltd. 